Primary care practices: fewer denials, fewer no-shows, and a front desk that keeps up.
Primary care runs on volume: many patients, many payers, and a front desk carrying the load. Denials, prior authorizations, missed appointments, and overdue recalls add up. Our job is to take that weight off your team.
Who this is for
- Solo and small primary care and preventive care practices
- Growing clinics adding providers or locations
- Practices whose denials pile up with no formal appeal process
- Front desks buried in prior authorizations, calls, and forms
- Owners who want the schedule and the claims to run without constant chasing
What we build for primary care practices.
Delivered in-house and built around your EHR, your payers, and how your team works.
Claims denied, and no time to chase them?
A denial queue that gives every denial an owner, a deadline, and a pre-filled appeal. See denial management.
Prior auth eating your week?
A tracker for payer requirements, documents assembled from your records, and alerts before a window closes. See prior authorization.
Patients not showing up?
Reminders timed to how your patients respond, easy rescheduling, and a waitlist that fills the slot. See reducing no-shows.
Preventive visits slipping through?
Recall and follow-up messages sent on schedule, with the wording set with you and exceptions handled by a person. See front desk automation.
Fits the EHR your practice already uses
We build alongside your EHR rather than replacing it. We have worked with platforms including Medplum and OpenEMR, and we build custom tools around your requirements.
- Medical practices: all the specialties we serve
- Practice Operations: denials, prior authorization, no-shows, and compliance systems
- EHR integration: connect the systems around your EHR
- Practice Growth: Google Business Profile, local search, and ads
- Security and Compliance: how we protect patient data
Primary care practice FAQ
Didn't answer yours? Ask us directly. The form is right below.
Most benefit from a denial queue, a prior authorization tracker, reminders that reduce no-shows, recall for preventive visits, and automation for repeat front desk work, all connected to their EHR. We start by mapping how your practice bills and schedules.
Yes. We work with primary care, preventive care, and other outpatient practices, from solo doctors to larger clinics. The billing and scheduling needs differ, so we start by mapping yours.
Yes. We build recall and follow-up messages that go out on schedule, with wording set together with you, and exceptions flagged for a person. Messages carry only what is needed, and we sign a Business Associate Agreement before we handle any PHI.
No. We build alongside the EHR you already use, reading from it and writing back.
A system for a primary care practice can involve protected health information, so we sign a Business Associate Agreement before we touch any of it. It runs in your own cloud account (AWS, Azure, or Google Cloud), with access controls and audit logging. See Security and Compliance.
Weeks, not the many months a traditional build can take. Once the plan is agreed, you see a working prototype before you commit to the full build. Your exact timeline is fixed in writing with the scope.
Tell us how your practice bills and schedules. We'll tell you where we can help.
One email or a 30-minute call. No pitch deck, no pressure, and a straight answer within one business day.
We'll get back to you within one business day.
Prefer email? hello@atlantixlabs.comPlease don't send patient information by email.